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Forgot Password

  • Home
  • Knowledge Base
  • User Profile Management
  • Forgot Password

Introduction

  • How to Resend Email Validation
  • Add CTMS shortcut to Home Screen (Mobile)
  • Clear cache & cookies
  • How to Login CTMS
  • Getting Started

User Interface and Accessibility

  • How to Select Project

User Profile Management

  • Subscribe CTMS Notification
  • New login CTMS with email and login name
  • How to reset 2FA
  • Invalid passcode 2FA Troubleshooting
  • How to Activate 2FA
  • Forgot Password
  • How to Create New User Account

CTMS

  • How to Use Filter Date Type Inspection In RERTO Record Page

Admin Modules

  • How to Change Email or Update Email User
  • Project Role Permission
  • How to Setting up the Project Roles
  • Create new project
  • How to Change Company Profile
  • Bulk upload Staff
  • Check Project Assignment
  • Unlocking a suspended user
  • Request OTP to unlock the suspended account
  • Termination of the user
  • How to Assign/Unassign User Project
  • Assign/unassign worker to Project
  • How to Change Company Profile
  • Generate Staff to CTMS User

Permit to Work Module

  • Search Prerequisite (LOA, RA, & SWP)
  • Completion of PTW
  • Duplicate PTW
  • Duplicate Tool Box Meeting
  • Selection of multiple attachments (LOA, RA, SWP, and Other Prerequisite)
  • Toolbox Meeting multiple select worker
  • PTW Submission
  • Submit Toolbox Meeting form
  • Bulk upload LOA (Letter of Appointment), RA (Risk Assessment), and SWP (Safe Work Procedure)
  • Change Project Status

Safety Inspection

  • Confirm and Conduct Inspection Request – Found Issue (by RE)
  • Submit Inspection Request by PE (Project Engineer)
  • Resubmit Inspection request by PE
  • Take corrective action by PE
  • Project Role for RERTO Inspection module
  • Download RERTO Inspection report
  • Single Download RERTO Inspection
  • Multiple Download RERTO Inspection

Site and Internal Inspections

  • Assign user to Project as Project Supervisor (Site Inspection)
  • Assign user to Project as Project Engineer (Site Inspection)
  • Submit Steel Reinforcement Bending Schedule
  • HSSE Inspection
  • Submit Reinforcement Inspection Checklist
  • Verifying the Site Inspection checklist
  • Submit Checklist for Formwork Inspection
  • Submit Concreting Checklist
  • Project Role for HSSE Inspection Module

Manpower Management

  • Worker Registration
  • Route to next user

Release Notes

  • CTMS Release Notes v2.32.0 – Checklist and PTW form update
  • CTMS Release Notes v2.32.0 – Checklist Update
  • CTMS Release Notes v2.32.0
  • CTMS Release Notes v2.26.1
  • CTMS Release Notes v2.25.0
  • CTMS Release Notes v2.22.0
  • CTMS Release Notes v2.21.0
  • CTMS Release Notes v2.20.0
  • CTMS Release Notes v2.28.1
  • CTMS Release Notes v2.27.0
  • CTMS Release Notes v2.19.0
  • CTMS Release Notes v2.18.1
  • CTMS Release Notes v2.14.9
  • CTMS Release Notes v2.13.1
  • CTMS Release notes v2.12.1
  • CTMS Release notes v2.7.1-2
  • CTMS Release notes v2.7.1-1
  • CTMS Release notes v2.7.1
  • CTMS Release notes v2.7.0
  • CTMS Release notes v2.6.15-1
  • CTMS Release notes v2.6.15
  • CTMS Release notes v2.6.14
  • CTMS Release notes v2.6.12
  • CTMS Release notes v2.6.17-1
  • CTMS Release notes v2.6.17
  • CTMS Release notes v2.6.16
  • CTMS Release notes v2.6.11
  • CTMS Release notes v2.6.10
  • CTMS Release notes v2.6.8
  • CTMS Release notes v2.6.7
  • CTMS Release notes v2.6.5
  • CTMS Release notes v2.6.3
  • CTMS Release notes v2.6.6
  • CTMS Release notes v2.6.2
  • CTMS Release notes v2.6.1
  • CTMS Release notes v2.6.0
  • CTMS Release notes v2.5.16

Forgot Password

The method this time is that you reset your CTMS password yourself, all you need is to make sure your email is still active because the password reset link will be sent to your registered email at CTMS.

1. Open CTMS in your browser, while on this login page you can click the yellow forgot text.

2. Enter your email, make sure this email is the same as your user CTMS email, then click SUBMIT button.

3. A recovery link has been sent to your email, check your Inbox email. Follow instruction to recover your account.

4. After you click the link to reset the password, you will be taken to this page. Enter a new password, then repeat the new password and click RESET PASSWORD.

5. If successful you will see a message like this, click LOGIN PAGE, then try logging in with your new password.

Forgot Password

The method this time is that you reset your CTMS password yourself, all you need is to make sure your email is still active because the password reset link will be sent to your registered email at CTMS.

1. Open CTMS in your browser, while on this login page you can click the yellow forgot text.

2. Enter your email, make sure this email is the same as your user CTMS email, then click SUBMIT button.

3. A recovery link has been sent to your email, check your Inbox email. Follow instruction to recover your account.

4. After you click the link to reset the password, you will be taken to this page. Enter a new password, then repeat the new password and click RESET PASSWORD.

5. If successful you will see a message like this, click LOGIN PAGE, then try logging in with your new password.

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📍 2 Venture Dr, #24-01 Vision Exchange, Singapore 608526

199103693K

✉️ sales@magicosft-asia.com 

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WSH-PEER
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Collie
  • Attendance Module and Report
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© 2025 Magicsoft Asia Systems. All Rights Reserved.

Privacy Policy         Terms & Conditions

Magicsoft Logo

📍 2 Venture Dr, #24-01 Vision Exchange, Singapore 608526

199103693K

✉️ sales@magicosft-asia.com 

Vanda
  • Vanda Clinics
  • Vanda Care
  • Vanda Manager
  • Full Features
WSH-PEER
  • Audits
  • Project Management
  • Administrative
  • PTW Form
Collie
  • Attendance Module
  • Asset Tracking
  • ANPR
  • People Counting

© 2025 Magicsoft Asia Systems. All Rights Reserved.

Privacy Policy         Terms & Conditions