{"id":22680,"date":"2024-07-08T17:57:29","date_gmt":"2024-07-08T09:57:29","guid":{"rendered":"https:\/\/magicsoft-asia.com\/docs\/request-otp-to-unlock-the-suspended-account\/"},"modified":"2024-07-09T15:34:05","modified_gmt":"2024-07-09T07:34:05","slug":"request-otp-to-unlock-the-suspended-account","status":"publish","type":"docs","link":"https:\/\/magicsoft-asia.com\/zh\/docs\/admin-modules\/request-otp-to-unlock-the-suspended-account\/","title":{"rendered":"\u8bf7\u6c42 OTP \u6765\u89e3\u9501\u5df2\u6682\u505c\u7684\u8d26\u6237"},"content":{"rendered":"<div>\n<p id=\"When_your_account_is_suspended_there_may_be_3_reasons\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u5f53\u60a8\u7684\u5e10\u6237\u88ab\u6682\u505c\u65f6\uff0c\u53ef\u80fd\u67093\u4e2a\u539f\u56e0\uff1b<\/span><\/p>\n<ol>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 14pt; color: #000000;\">\u60a8\u672a\u767b\u5f55 CTMS \u6216\u5df2\u8d85\u8fc7 30 \u5929\u5904\u4e8e\u975e\u6d3b\u52a8\u72b6\u6001<\/span><\/li>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 14pt; color: #000000;\">\u60a8\u767b\u5f55\u65f6\u8f93\u5165\u4e865\u6b21\u9519\u8bef\u7684\u5bc6\u7801<\/span><\/li>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 14pt; color: #000000;\">\u60a8\u7684\u5e10\u6237\u5df2\u88ab\u8d35\u516c\u53f8\u7684 CTMS \u7ba1\u7406\u5458\u6682\u505c<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p id=\"To_be_able_to_access_and_login_to_CTMS_again_follow_the_steps_below\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u8981\u518d\u6b21\u8bbf\u95ee\u548c\u767b\u5f55 CTMS\uff0c\u8bf7\u6309\u7167\u4ee5\u4e0b\u6b65\u9aa4\u64cd\u4f5c<\/span><\/p>\n<p id=\"Click_the_link_click_here_on_the_suspend_notification_at_the_top\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u70b9\u51fb\u9876\u90e8\u6682\u505c\u901a\u77e5\u4e0a\u7684\u201c\u70b9\u51fb\u6b64\u5904\u201d\u94fe\u63a5<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 806.5px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/2e79fc54-ae57-4720-95fb-1c5f2b70cb4e.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_34366562268015555\" \/><\/span><\/p>\n<p id=\"Click_on_SEND_OTP_CODE_TO_MY_EMAIL_button\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u70b9\u51fb \u201d<b>\u5c06 OTP \u4ee3\u7801\u53d1\u9001\u81f3\u6211\u7684\u7535\u5b50\u90ae\u7bb1<\/b>\u201c \u6309\u94ae<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 463px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/fee68a1c-74b3-4317-86f7-53056b6fe3cb.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_4167682095318337\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 467px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/53a90577-6b42-4341-98a9-0f91dd63e530.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_20189159206330998\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"Open_your_email_and_look_for_the_email_from_CTMS\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u6253\u5f00\u4f60\u7684\u7535\u5b50\u90ae\u4ef6\u5e76\u67e5\u627e\u6765\u81ea CTMS \u7684\u7535\u5b50\u90ae\u4ef6<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 474px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/1a2af407-384c-4723-9cc9-6855a9c7d205.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_2600067542832216\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"Copy_the_OTP_CODE\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u590d\u5236 <b>\u4e00\u6b21\u6027\u5bc6\u7801<\/b><\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 506px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/c63aa68b-051e-430d-9bca-b59d34d8bc49.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_6461138594871179\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p id=\"Back_to_CTMS_and_paste_the_OTP_code_and_then_click_SUBMIT_OTP\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u8fd4\u56de CTMS \u5e76\u7c98\u8d34 <b>\u4e00\u6b21\u6027\u5bc6\u7801<\/b> \u4ee3\u7801\uff0c\u7136\u540e\u70b9\u51fb <b>\u63d0\u4ea4\u4e00\u6b21\u6027\u5bc6\u7801<\/b><\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 442.5px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/478bc460-a16f-42b9-843b-47a1a0c682df.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_3015235881372891\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"Your_account_successfully_unlocked_now_you_able_to_login_to_CTMS_again\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">\u60a8\u7684\u5e10\u6237\u5df2\u6210\u529f\u89e3\u9501\uff01\u73b0\u5728\u60a8\u53ef\u4ee5\u767b\u5f55 <b>\u8ba1\u7b97\u673a\u65ad\u5c42\u626b\u63cf<\/b> \u518d\u6b21\u3002<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 496px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/ctms\/request-otp-to-unlock-the-suspended-account\/b1da50fe-b3cd-47c5-8f60-9ed1b18ccd0c.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_2601203909697005\" \/><\/span><\/p>\n<\/div>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>\u5f53\u60a8\u7684\u8d26\u6237\u88ab\u6682\u505c\u65f6\uff0c\u53ef\u80fd\u6709\u4ee5\u4e0b 3 \u4e2a\u539f\u56e0\uff1b \u60a8\u8d85\u8fc7 30 \u5929\u672a\u767b\u5f55\u6216\u672a\u5728 CTMS \u4e2d\u6d3b\u52a8 \u60a8\u767b\u5f55\u65f6\u8f93\u5165\u4e86 5 \u6b21\u9519\u8bef\u5bc6\u7801 \u60a8\u7684\u8d26\u6237\u5df2\u88ab\u8d35\u516c\u53f8\u7684 CTMS \u7ba1\u7406\u5458\u6682\u505c \u8981\u8bbf\u95ee\u548c\u767b\u5f55 [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[54],"doc_tag":[],"class_list":["post-22680","docs","type-docs","status-publish","hentry","doc_category-admin-modules"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/docs\/22680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/comments?post=22680"}],"version-history":[{"count":3,"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/docs\/22680\/revisions"}],"predecessor-version":[{"id":22784,"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/docs\/22680\/revisions\/22784"}],"wp:attachment":[{"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/media?parent=22680"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/doc_category?post=22680"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/magicsoft-asia.com\/zh\/wp-json\/wp\/v2\/doc_tag?post=22680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}